Refund policy

Return Policy

Due to the nature of our products, we are currently unable to accept returns, refunds, or exchanges at this time. We appreciate and value your support, and we're committed to your satisfaction. If you encounter any issues with your order or have questions, please reach out to us via email. Our team is here to provide assistance and ensure a positive experience with our products.

Canceling An Order

Understand that once submitted, orders cannot be canceled or modified:

✔️Acknowledge all shipping and address information entered is correct and cannot be edited after submission.
✔️Understand that due to the high volume of orders during this busy season, it may take up to 7-10 business days to process and ship your order. If still within the 7-10 day processing window, please do not send emails asking about the order as we will send you an update with store credit information as soon as possible.

Any and all  shipping costs are NON-REFUNDABLE.

Please be sure to create an account with Chantress Creations LLC to ensure accuracy and communication.

Have questions about your purchase or need assistance? Email us at hello@chantresscreations.com